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Manly Redux

  By myjoe | December 12, 2009 - 4:59 pm |
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Manly, AU  Redux . . .

For the umpteenth time. I’m looking forward to yet another month of that broad, smiling beach. I think this is my 5th visit in the past 8 years.  For another blog about the area, see www.sprangleblog.com.

Home exchanges really work. Sometimes. Then again, sometimes they don’t. But that’s for later.

Right now, two weeks before Christmas, 2009, I’m on a Continental flight from Newark to Los Angeles, some 35,000 feet above FlyoverLand, USA, skimming across the  rumpled white quilt of clouds that are hiding a raging midwestern blizzard. I’ve got a Bach Orchestral Suite on the headphones to charm away the boredom. I’ve had the “meal” (don’t ask) and seen the movie that started shortly after we took off. “High Society” (Bing Crosby, Frank Sinatra, Louie Armstrong, Grace Kelly and Celeste Holm – more on that later.)

click to enlarge – view from QueensCliff

I’m heading for a condo in QueensCliff, above the north end of Manly Beach, Australia, one of my favorite destinations in the world.  The area is home to my son John (www.harkinsmusic.com) and his two sons. That’s 3-year-old Reily appearing in the banner that occasionally pops up at the top of these pages.

Before I left home, one of the clients of my Internet business asked, “What did you tell your home exchange partner about Jersey City that she was willing to swap her place above that beach for your little studio in Jersey City?”

I explained to him that it was a purely market-driven transaction. I apparently was the only one in the online home exchange system to offer a one-month home exchange, reasonably close to Times Square, in exchange for a place reasonably close to Manly Beach. As Sammy Davis once explained the reason for his success, “Most of it is simply showing up for the gig.”

one of many beautiful sights in Manly

So, although it will take a little more than 28 hours to get to Oz, I’m showing up. Aside from grandchildren. Manly has many other attractions, such as the one to the left. Click to enlarge.

It’s a ordeal for anyone. At 76 years old, it’s even tougher.

Leave home 2 hours before flight time for the 15 minute ride to Newark Aiport, 6-plus hours flight from EWR to LAX, 4-plus hours layover in LA before the 16-plus hours agony across the faceless Pacific Ocean allegedly down there in the dark,  to SYD. Do the math. Greater love hath no man for his grandsons who live in Australia.

With the “help” of Virgin Australia Airlines, the normally 28 hour trip became 52 hours of frustration, lousy service and corporate arrogance. That’s the next entry below.

More Redux

  By joe01 | December 12, 2009 - 5:00 pm |
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What I started to say, but got distracted when I encountered that snapshot of the Asian beauty – I . . . uhm  . . .  something, something . . . oh yes, home exchanges.

Well, as I was saying, sometimes they work. I’ve great experiences with them. Met some wonderful people with whom I swapped. Until this experience, the folks I’ve exchanged with in the Manly area have been smart, successful, interesting people. Even though we have not done an exchange since the initial ones with two couples from Balgowah Heights, it has been a great pleasure, during subsequent visits, to share dinner and nights out on the town with Betty and Jim, as well as Helen and Tony.

And then there was this year’s trip, the “Swap From Hell.” (more…)

How I Lost My Virginity

  By myjoe | December 12, 2009 - 6:53 pm | , ,
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This image contains a nasty lie.

The image itself is real. On the day I traveled, it appeared every few seconds on the many monitors hanging all around the Virgin Australia public areas at LAX. I took this photo there.

It was the constant lie I had to endure as I was abandoned by them on a cold, rainy night; the night I lost my “Virginity” at LAX.

The oh-so-charming, creative Sir Richard Branson has founded many Virgins. There’s music publishing company Virgin Records, followed by Virgin Music Stores, Virgin Cola, Virgin Blue, Virgin Airlines and Virgin America Airlines. This past November he began offering  Virgin Australia or, as their printed materials and signs usually have it, Vaustralia. Whilst some of his Virgins have enjoyed great success, a significant number of them have failed.

It is implicit that when a virgin fails, someone gets fucked.

It may have been an overlooked clue that the new airline’s logo offers the V in Vaustralia in the form of a Scarlet Letter.

Oh, had I but paid closer attention.

The reasons for the abysmal failure rate of Virgin This and Virgin That, became clear recently, when I bought – and paid dearly – for their public relations hype. The slogan currently displayed prominently at the LAX check-in counter particularly galls me. It says,“No  Passengers; Just Guests.”

I would have settled for being a passenger on the flight I paid for and arrived at LAX check-in with plenty of time for me to walk from there to the plane door. As it happened, I was not a guest that night on Virgin. I was not even a passenger.

I was a paying customer in a ratty nearby hotel, at my own trouble and expense.

The problem is that, unknown to me, and many people, Virgin has a policy not found in the rules of any other major carrier.  Check-in is closed 60 minutes prior to flight time. If you show up with only 59 minutes remaining, you will be turned away.

It doesn’t matter if you have a confirmed ticket and an assigned seat, or if you were delayed en route on a connecting flight, both of which were my situation that night. It does not matter that you are 77 years old and in light-weight clothing while one of the coldest, fiercest rainstorms to ever hit the area is flexing the large glass windows. You will be denied a boarding pass.

There were still 45 minutes left when I stepped up to the counter. I later learned that due to that bad storm outside, the plane actually didn’t leave for more than another 1/2-hour beyond it’s scheduled time. So, in reality, I had an hour an a quarter to walk a few hundred yards to the gate where they had not even started boarding the other passengers.

What help can you look for from their counter people? None. Worse than that, they are downright rude and abusive.  After quoting the 60-minute  rule to me, they simply turned away and walked though the door to the back room, never to return.

My requests for help finding a hotel room, or to send a message to the people who would be waiting for my arrival in Australia were ignored.

With that, you are fucked because the way that terminal is laid out, you are in an area that is open only as long as their counter is open.

Standing in the Vaustralia checkin area, you are not actually inside the terminal, past security, where there are lounge areas, shops, rest rooms, phones, hotel room desks  and places to eat.  You may enter only if you have a boarding pass – which they have just denied you. You must leave the building and cannot return until the next day.

That’s how I lost my “virginity.”

UPDATE Mid-March 2010: Virgin America, sister company of Virgin Australia, just put a plane full of people, including elderly and women and children through a 16-hour ordeal on the ground.  That’s yet another meaning of the promise threat,  “No  Passengers; Just Guests.”

Among the many reports of how those prisoners guests were treated by the crew, is the published quote allegedly spoken by a crew member to a starving woman who was begging for one of the cookies that were rationed out, “Sit down and shut up.”

UPDATE Early December 2010: See how they screwed a first class passenger and his wife.  http://silentbobspeaks.com/?p=398

Beware of Seniors Home Exchange

  By myjoe | December 15, 2009 - 3:45 am |
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You can read the whole story at SeniorsHomeExchangeExposed.Com.

The short version is , the people (and maybe just a specific woman who asumes various identities) who run seniorsHomeExchange.com, are liars and thieves. In this litigious world, one does not publish such bold accusations without rock-solid, well-documented basis in truth. Oh, how I would love for them to sue me and put themselves under the jurisdiction of a USA Federal Court.

Here’s a Tip – (about tipping)

  By myjoe | December 16, 2009 - 9:33 am |
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OK, Yanks visiting Australia, let me help you with this tipping thing.

First, the good news. The cheapskates among you are about to enter No Tipping Paradise. Service staff here (waiters, waitresses, bartenders, taxi drivers, etc.) do not expect tips. Occasionally, you will encounter one who is wise in the ways of American tourists and has seen enough Hollywood movies that they know how to hover and hint their way to a gratuity from the uninformed.

If you run into that, ignore it. The usual credit/debit card signature slip usually does not offer the option of adding a tip. If it is a holiday or weekend, many restaurants add a “holiday premium” of 10%. Resturants may also add a percentage  for parties larger than 6 or 8 persons. But that is not for the service staff; it goes to the business’ bottom line.

The bad news is, service sucks. In a restaurant, no one will come to your table during the meal and ask if everything is OK. They really do not care. In fact, once your dishes are delivered, you probably will need to fire off a cannon to get further attention. And even then . . . ??

Why does this situation exist? This is where the cheapskates get hit from behind. Staff are paid a living wage, generally in the area of $18 to $20 per hour, even in the most humble eatery. Your waitress in AU is possibly better paid than you are. And the cost is built into the price you pay. Menu prices in big cities like Sydney or Melbourne are around 30 to 50% higher than they are in New York, Chicago or Los Angeles.

Some say this is more equitable. Everyone pays. Others point out that the lack of incentive is the cause of indifferent service. Both are right.

A single serving of coffee is small, usually around 3 ounces. The bottomless cup common across America does not exist here. Your cup will NEVER be refilled. If you want more coffee after the initial 3 ounce cup, you must order it and you will pay the same $1 to $1.50 per ounce as the initial cup. In other words, a plain old cup of coffee usually costs somewhere between 3 and 5 bucks.

And you thought Starbucks was expensive.